Frank Larkins looks at the gender gap among university staff in the last decade.

Cirrus CEO talks about agile leadership and cultivating the right culture for innovation.

Victoria University's Pro Vice-Chancellor of Students talks about what 'the student experience' actually is and why it's important to get right.

Microsoft Australia's higher education director talks about mass personalisation of the student experience.

Alumna Michelle Gillespie answered our five questions about career, making important decisions and the best places to eat in Hawthorn, Victoria.

Swinburne duo talks about how they turned the University's libraries into a single service point for students.

By Anthony T. Baker, College of Science, Health and Engineering, La Trobe University and Honorary Senior Fellow, LH Martin Institute.This article is based on a case study that will be presented at the 2018 Service Improvement and Innovation in Tertiary Education Conference by the author.

By Peta Ryan, Data Analyst, Corporate Planning and Analytics,The University of New England.This article is based on Peta's paper for the 2018 Service Improvement and Innovation in Tertiary Education Conference.

LH Martin Institute Senior Fellow Ruth Schubert and Director Leo Goedgebuure provide suggestions on how to fix the vocational education system in Australia, and turn it into a source of workforce for the future.

By Frank Larkins, Professor Emeritus in the School of Chemistry and a former Deputy Vice Chancellor of the University of Melbourne.In this analysis of enrolments across Australian universities, Frank Larkins looks at gender representation among domestic students.

Alumna Carmel O'Regan answered our five questions about career, leadership and Wagga Wagga.

By Mr Darryl Carpenter, Head of Integrated Services, Department of Internal Affairs New Zealand. Mr Carpenter was a guest speaker at the 2017 Service Improvement and Innovation in Universities Conference held by the LH Martin Institute.

By Frank Larkins, Professor Emeritus in the School of Chemistry and a former Deputy Vice Chancellor of the University of Melbourne.

By Ed Bernacki, Founder of the Idea Factory, which helps people and organisations develop their capacity to innovate. Ed was a guest speaker at the 2017 Service Improvement and Innovation in Universities Conference hosted by the LH Martin Institute.

By Penelope Thomas, Project Manager - Applied Industry Research for Innovation, Australian Film Televesion and Radio School. Penelope was a guest speaker at the 2017 Service Improvement and Innovation in Universities Conference held by the LH Martin Institute.

City of Melbourne Councillor talks about the concept of a Knowledge City and its importance to Melbourne.