2016 Service Improvement and Innovation in Universities (Brisbane)
Presentations
- Keynote-Alford_SIIC2016-reduced.pdf (PDF File 7.5 MB)
- Keynote-Confalonieri_SIIC2016.pdf (PDF File 10.5 MB)
- Keynote-Dorjee-Sun_SIIC2016.pdf (PDF File 11.2 MB)
- Keynote-Eassom_SIIC2016-v2.pdf (PDF File 6.0 MB)
- Opening-Keynote-JAN-OWEN_SIIC2016.pdf (PDF File 8.4 MB)
- Panel-Discussion-Freshwater_SIIC2016.pdf (PDF File 693.0 KB)
- Panel-Discussion-Marshman_SIIC2016.pdf (PDF File 217.4 KB)
- Panel-Discussion-McInnis_SIIC2016.pdf (PDF File 245.9 KB)
- Practical-Tools-1-Andrews-and-Ruwoldt_SIIC2016.pdf (PDF File 2.4 MB)
- Practical-Tools-2-Andrews-and-Ruwoldt_SIIC2016.pdf (PDF File 284.9 KB)
Breakout Presentations
- Breakout-Session-1.1-Shaw_SIIC2016.pdf (PDF File 11.7 MB)
- Breakout-Session-1.2-Van-de-Mortel_SIIC2016.pdf (PDF File 241.4 KB)
- Breakout-Session-1.3-Dempster_SIIC2016.pdf (PDF File 1.8 MB)
- Breakout-Session-2.1-Van-Veenendaal-and-Killeen_SIIC2016-1.pdf (PDF File 1.1 MB)
- Breakout-Session-2.2-Marion_SIIC2016.pdf (PDF File 7.7 MB)
- Breakout-Session-2.3-Hall_SIIC2016.pdf (PDF File 4.4 MB)
- Breakout-Session-3.1-Margetts_SIIC2016.pdf (PDF File 1.9 MB)
- Breakout-Session-3.2-Runyan-and-Bremner_SIIC2016.pdf (PDF File 1.7 MB)
- Breakout-Session-4.1a-Van-Eck_SIIC2016.pdf (PDF File 419.9 KB)
- Breakout-Session-4.1b-Hume_SIIC2016.pdf (PDF File 415.5 KB)
- Breakout-Session-4.2-Johnson-and-Thomas_SIIC2016-v2.pdf (PDF File 2.2 MB)
- Breakout-Session-4.3-Smith-and-Forrester_SIIC2016.pdf (PDF File 15.1 MB)
