David Bowser


David has over 20 years experience in education R&D and financial services both as an academic (Melbourne and Cambridge Universities for 14 years) and as a leading strategy consultant where he was retained by CEOs, government departments and their executive teams to advise on their most complex strategic issues (Nous Group, Principal and Education sector leader for six years). In 2016 he created Curio, a collective of advisors, educators and product developers focused on working directly with organisations to make a difference. The same year, Curio established Academy to provide online education development delivery services to Universities. David is known for his strong analytical capacity, innate curiosity and enthusiasm to develop insights for clients that can be embraced by an organisation and readily implemented by staff.

Workshop details

New business models in the thriving education start-up sector

University delivery of education has not changed significantly in its 800-year existence. That was until the turn of our century. Over the last 15 years, technology has had a significant impact not only in how courses are designed and delivered, but also in how students are attracted, enrolled, managed and supported by their university. At the same time, consideration of new business models has grown exponentially, with a myriad of education technology start-ups being funded by private investors or education providers themselves. Following leads in other sectors where technology has transformed the customer experience such as financial services and telecommunications, higher education can learn many lessons on how new business models are delivering the needs of customers in very different ways.

Learning Objectives

In this workshop we will briefly discuss some of the learnings for higher education from other sectors and then develop a number of new business models that could impact on service delivery in universities.

1. Understand the impact of technology and new business models on customer experience in other sectors

2. Develop and understand techniques for thinking about new business models as wells as the usefulness of a number of common tools used in their development

3. Apply an understanding of new business models to the higher education sector and in turn develop your own business model canvas.

Workshop Slides

David Bowser